Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website htelmng.org. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

2. Information We Collect

Personal Data:

When you use our contact forms or request information, we may collect personal information including:

• Name and contact information (email address, phone number)
• Hotel or organization name
• Professional role and responsibilities
• Message content and inquiry details
• Any other information you voluntarily provide

Automatically Collected Information:

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referral sources
• Device identifiers

3. How We Use Your Information

We use the information we collect in the following ways:

• To respond to your inquiries and provide customer support
• To send you technical notices, updates, and administrative information
• To improve our website and understand how visitors use it
• To analyze usage trends and optimize user experience
• To detect, prevent, and address technical issues or security threats
• To comply with legal obligations and enforce our terms
• To provide you with information about our technologies and solutions when you have expressed interest

4. Disclosure of Your Information

We may share information we have collected about you in certain situations:

By Law or to Protect Rights:

If we believe disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request; to enforce our agreements and policies; to protect the security or integrity of our website; to protect our rights, property, or safety; or to protect the rights, property, or safety of others.

Business Transfers:

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

Service Providers:

We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and customer service. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more detailed information about our use of cookies, please see our Cookie Policy.

6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure server infrastructure and network security
• Access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right of Access: You can request copies of your personal data
• Right to Rectification: You can request correction of inaccurate or incomplete information
• Right to Erasure: You can request deletion of your personal data under certain conditions
• Right to Restrict Processing: You can request limitation on how we use your data
• Right to Data Portability: You can request transfer of your data to another organization
• Right to Object: You can object to our processing of your personal data
• Right to Withdraw Consent: You can withdraw consent where we rely on consent to process your data

To exercise these rights, please contact us using the contact information provided on our website.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data to the United Kingdom and process it there.

11. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

12. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. Our legal basis for collecting and using personal information depends on the specific context in which we collect it, but will typically be based on consent, legitimate interests, or contractual necessity.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us using the contact information provided on our website.